Reference

Open dvtoto Privacy Policy for Your Account

Our dvtoto Privacy Policy shows what account details we collect, why we use them and how you can ask for changes.

Account data explainedWallet records coveredPrivacy requests available
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dvtoto Open dvtoto Privacy Policy for Your Account
PRIVACY CONTACT

Contact Us About Your Privacy Policy

A clear contact route matters when an account record looks wrong or a privacy request needs clarification.

Account support link Open the support path after login when you need to ask about stored account…
Payment reference check For DANA, OVO, GoPay or QRIS questions, send the transaction reference rather than your…
Privacy request route Ask for access, correction or deletion through support.
DATA HANDLING

Check How We Handle Account Data

We keep this policy practical by connecting each data use to an account step you can recognise.

Account details

We use the details you provide during account opening and phone verification to create the correct profile, respond to your requests and prevent records from being attached to another account.

Device signals

Your browser, device type and security events may be recorded when you sign in from mobile or desktop. These signals help us identify unusual access without reading private content on your device.

Cookies

Cookies can keep a session working, remember selected settings and help us understand whether a page loads correctly. You can manage cookie controls through your browser settings.

Account security

Phone verification and sign-in checks help protect your profile. Never send us a password or wallet PIN; our support path does not need either detail to review a request.

Retention period

We retain account, security and payment references only as long as needed for their stated purpose, account administration, dispute handling or a legal requirement.

Change requests

You can ask us to access, correct or delete eligible personal data. We first confirm the account connection, then explain any limit where local law permits or requires a different outcome.

Find Privacy Policy Answers Before Opening

These answers address the searches we hear most often about dvtoto Privacy Policy, from wallet records to device access. If your situation is not covered, use the account support route with a short description and the relevant reference.

It covers account details, phone verification, login events, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number for account identification and the verification step before account access. It also helps support locate the correct profile when you ask about a privacy request.

We may retain transaction references and status details needed to match a DANA or QRIS payment with your account. Do not send a wallet PIN or password through support.

Yes. Contact us through the signed-in support route and request access to your personal data. We may confirm account ownership before explaining which records can be provided.

Send a correction request through support with the account phone number and the field you believe is inaccurate. We will check the record and explain the next step where local law permits.

We keep payment references for the period needed to match status, handle account questions, resolve disputes or meet a legal requirement. The exact period can differ by record type.

You may request deletion of eligible personal data through support. We first verify the request and then explain whether account administration or a legal requirement means some records must remain.

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